How do you handle a situation where a guest is lost and needs directions? Point in the general direction and walk away. Give clear and accurate directions, and if necessary, escort them to their destination. Ignore the guest and focus on your tasks. Tell them to ask someone else.

Question

How do you handle a situation where a guest is lost and needs directions? Point in the general direction and walk away. Give clear and accurate directions, and if necessary, escort them to their destination. Ignore the guest and focus on your tasks. Tell them to ask someone else.

Answer 1

The correct answer is:**Give clear and accurate directions, and if necessary, escort them to their destination.**### Explanation:When a guest is lost and needs directions, it is important to provide excellent customer service by being helpful and approachable. Clear and accurate directions ensure the guest feels supported and valued. If the destination is nearby or the guest seems particularly confused, offering to escort them shows an extra level of care and professionalism. This approach enhances the guest's experience and reflects positively on you and your organization.

Question

How do you handle a situation where a guest is lost and needs directions? Point in the general direction and walk away. Give clear and accurate directions, and if necessary, escort them to their destination. Ignore the guest and focus on your tasks. Tell them to ask someone else.

Solution

Answer