Question
SHORT ANSWER Write your answers in the spaces provided. 1. When faced with a problem with a client, list five circumstances when you should call your supervisor for help with the problem. __ b.
Solution
4
(311 Votes)
Greta
Elite ยท Tutor for 8 years
Answer
a. When the problem is beyond your authority or expertise.b. When the client is not satisfied with your solutions or responses.c. When the problem could potentially harm the company's reputation or relationship with the client.d. When the problem involves legal or ethical issues.e. When the problem persists over a long period.
Explanation
## Step1: The question asks for five circumstances when you should call your supervisor for help when faced with a problem with a client. This requires an understanding of the role and responsibilities of a supervisor and the situations that may necessitate their intervention. ## Step2: The first circumstance could be when the problem is beyond your authority or expertise. This could be a situation where the client's request or problem requires a decision or action that is outside your job description or skill set.## Step3: The second circumstance could be when the client is not satisfied with your solutions or responses. If the client is still unhappy despite your best efforts to resolve the problem, it may be necessary to involve your supervisor.## Step4: The third circumstance could be when the problem could potentially harm the company's reputation or relationship with the client. If the client's problem is serious enough that it could damage the company's image or relationship with the client, it would be prudent to involve your supervisor.## Step5: The fourth circumstance could be when the problem involves legal or ethical issues. If the client's problem involves potential legal or ethical issues, it would be necessary to involve your supervisor to ensure that the company handles the situation appropriately.## Step6: The fifth circumstance could be when the problem persists over a long period. If the client's problem is recurring or has not been resolved despite repeated attempts, it would be necessary to involve your supervisor.