Question 18 (1 point) Choose the best answer: The primary goal of human services is to to assist people and communities function at an optimum level assist people to assist people and communities function at an optimum level across a number of life domains. assist communities function Question 19 (1 point) Social workers with effective communication skills directly tell other's what to do . True Ealse

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Question 18 (1 point) Choose the best answer: The primary goal of human services is to to assist people and communities function at an optimum level assist people to assist people and communities function at an optimum level across a number of life domains. assist communities function Question 19 (1 point) Social workers with effective communication skills directly tell other's what to do . True Ealse

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**Question 18:**The best answer is: **to assist people and communities function at an optimum level across a number of life domains.** While assisting people is a part of it, the broader goal includes community well-being and functioning across multiple areas of life (e.g., social, emotional, physical, economic).**Question 19:****False.** Effective communication for social workers involves active listening, empathy, and collaboration, not simply telling others what to do. It's about empowering individuals and communities to find their own solutions.

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