How do you handle a situation where multiple guests need assistance at the same time? Focus on helping one guest and ask the others to wait. Stay calm, prioritize the most urgent needs, and address each guest's request as officiently as possible. Ask another staff momber to handle all the guests. Help the guest who seems most important.

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How do you handle a situation where multiple guests need assistance at the same time? Focus on helping one guest and ask the others to wait. Stay calm, prioritize the most urgent needs, and address each guest's request as officiently as possible. Ask another staff momber to handle all the guests. Help the guest who seems most important.

Answer 1

The best approach in this situation is:**Stay calm, prioritize the most urgent needs, and address each guest's request as efficiently as possible.**### Explanation:1. **Staying Calm:** Remaining composed ensures you can think clearly and avoid escalating the situation.2. **Prioritizing Urgent Needs:** Assess which guest’s issue requires immediate attention (e.g., safety concerns or time-sensitive matters) and address it first.3. **Efficiency:** Handle each guest’s request promptly without compromising quality of service.4. **Communication:** Politely acknowledge all guests waiting for assistance and let them know you’ll assist them shortly. This reassures them that their needs are important.This approach balances professionalism, efficiency, and customer satisfaction.

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