Question 4 Alocator communication tracking system is used to: Looate a doctor who is on call Locate a petient who has left the floor Locate nursing personnel Locate patient's charts Question 5 It is not okay to place a caller on hold to answer another phone line. False True

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Question 4 Alocator communication tracking system is used to: Looate a doctor who is on call Locate a petient who has left the floor Locate nursing personnel Locate patient's charts Question 5 It is not okay to place a caller on hold to answer another phone line. False True

Answer 1

**Question 4**A locator communication tracking system is used to **locate nursing personnel**. These systems help hospitals quickly find and contact staff members needed for patient care or emergencies. While they might incidentally help locate a doctor on call, their primary purpose is staff tracking. They are not designed to locate patients or charts.**Question 5**It **is okay** to place a caller on hold to answer another phone line **under certain circumstances**. So the answer is **False**. It's acceptable if you:* Ask the first caller for permission to put them on hold briefly.* Answer the second line, determine if it's an emergency or a quick question, and then return to the first caller promptly.* If the second call requires a longer conversation, take a message and call them back after finishing with the first caller.It's *not* okay to leave a caller on hold indefinitely or for an excessive amount of time without checking back in.

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Question 4 Alocator communication tracking system is used to: Looate a doctor who is on call Locate a petient who has left the floor Locate nursing personnel Locate patient's charts Question 5 It is not okay to place a caller on hold to answer another phone line. False True

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