Question
A study of 1000 cell phone users found that 4% had used their phones to end a relationship (typically by text). Which communication mistake are they likely making by doing this? Excess physiological noise Lack of cognitive complexity Inappropriate communication channel Lack of self-monitoring
Solution
4.7
(196 Votes)
Lucy
Master ยท Tutor for 5 years
Answer
The communication mistake they are likely making is using an **inappropriate communication channel**.Ending a relationship requires sensitive and nuanced communication, often involving emotional expression and discussion. Text messages lack the richness of face-to-face communication, including nonverbal cues like tone of voice and facial expressions. This can lead to misinterpretations and make it difficult to convey empathy and understanding. Therefore, choosing to end a relationship via text is generally considered insensitive and inappropriate.