Question 2 of 3 Which of these is a pitfall that should be avoided in customer service? Exceeding customer expectations Having a delayed response time when answering questions or queries Building trust and loyalty Communicating clearly

Question

Question 2 of 3 Which of these is a pitfall that should be avoided in customer service? Exceeding customer expectations Having a delayed response time when answering questions or queries Building trust and loyalty Communicating clearly

Answer 1

Having a delayed response time when answering questions or queries is a pitfall to be avoided in customer service. Customers value prompt and efficient service. Delays can lead to frustration and dissatisfaction.

Question

Question 2 of 3 Which of these is a pitfall that should be avoided in customer service? Exceeding customer expectations Having a delayed response time when answering questions or queries Building trust and loyalty Communicating clearly

Solution

Answer