A guest is upset because their seat is occupied by someone else . What should you do? Ask the guest to find another seat. Check the tickets of both parties and resolve the situation calmly and fairly. Ignore the situation and let them handle it themselves. Ask both parties to leave the event.

The best course of action is to check the tickets of both parties and resolve the situation calmly and fairly. This approach ensures that you address the issue directly, verify the seating arrangements, and provide a fair resolution based on the information available. It also demonstrates professionalism and helps maintain a positive experience for all guests involved.