Home
/
Business
/
What should you do if a customer is dissatisfied with their meal? Ignore their complaint and walk away. Offer a discount without checking with your manager. Apologize, offer to replace the meal, and inform the kitchen staff. Argue with the customer about the quality of the food.

Question

What should you do if a customer is dissatisfied with their meal? Ignore their complaint and walk away. Offer a discount without checking with your manager. Apologize, offer to replace the meal, and inform the kitchen staff. Argue with the customer about the quality of the food.

What should you do if a
customer is dissatisfied
with their meal?
Ignore their complaint and walk away.
Offer a discount without checking with your
manager.
Apologize, offer to replace the meal, and inform
the kitchen staff.
Argue with the customer about the quality of the
food.

Solution

expert verifiedExpert Verified
4.1(263 Voting)
avatar
KnoxMaster · Tutor for 5 years

Answer

pologize, offer to replace the meal, and inform the kitchen staff.<br /><br />This approach demonstrates good customer service by acknowledging the customer's dissatisfaction, offering a solution, and ensuring that the issue is communicated to the kitchen staff to prevent future occurrences. It helps maintain a positive relationship with the customer and shows that their concerns are taken seriously.
Click to rate: