- When ________ communication is used for transferring a message, the message becomes tangible and verifiable and it can be stored for an indefinite period. A) oral B) grapevine C) written D) nonverbal E) lateral
- ) Zeus Industries sells satellite television systems. Recently, the company invested heavily in one of the many new technologies available. Employees tell senior management that this investment was the right choice, but sales keep decreasing. Some sales employees have also given incorrect information to suppliers, even though the company has held numerous intensive training sessions to keep sales personnel apprised of changes in the industry. The company has also received low customer service ratings from recent consumer surveys. These surveys indicate that customers are frustrated with the specialized technical knowledge necessary to operate their satellite systems. Which of the following best characterizes the communication problems occurring between employees and senior management? A) filtering B) sabotage C) communication apprehension D) information overload E) selective perception
- You hear 2 individuals speaking a language you don't recognize, yet you understand that they're both very sad or distraught about something. Which statement best explains why you could be correct? a) paralanguage is an excellent indicator of a person's emotional state b) nonverbal cues can give words a particular meaning c) even if we don't understand a language, we can identify the motion and its strength d) emblems have the same meaning in every culture
- the mental process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and evaluating information to reach an answer or conclusion.
- (ESSAY)Cite some specific scenario that depicts the importance of Media and information to an individual and society.
