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36. Audrey is a front desk agent at the Blackstone Hotel . She receives a call from a guest who stayed at the hotel last week and wants to report a lost item. Audrey should direct the call to: A) the executive housekeeper. B) the general manager. C) lost and found personnel. D) security personnel.

Question

36. Audrey is a front desk agent at the Blackstone Hotel . She receives a call from a guest who stayed at the hotel last week and wants to report a lost item. Audrey should direct the call to: A) the executive housekeeper. B) the general manager. C) lost and found personnel. D) security personnel.

36. Audrey is a front desk agent at the Blackstone Hotel . She receives a call from a guest who stayed at the hotel last week and wants to report a lost item. Audrey should direct the call to: A) the executive housekeeper. B) the general manager. C) lost and found personnel. D) security personnel.

Solution

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BarclayAdvanced · Tutor for 1 years

Answer

**C) lost and found personnel.**<br /><br />Lost items are typically handled by a dedicated lost and found department or personnel within the hotel. They are responsible for logging lost items, storing them securely, and facilitating their return to guests.<br />
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