- A company releasing new software is constructing its marketing mix. Which of these elements comprise the marketing mix? (Choose four) 0000 People Promotion Presentation Product Price Place
- @mHeL@, pls help update the sop before tmr 12pm for the Marketing team. Thank you! 1) Content calendar creation with team - assign roles and posts 2) social media assistant create posts 3) Managers (April and Engie) review content every Thursday to make sure that the next week's content is ready to go. 4) Leav e notes in the content calendar under 'Notes'column 5) Notify the interns when you have left notes 6) SMA make edits - notify managers 7) Managers review and if all is good , they schedule content Edited 3:27 pm
- Name: Review Customer Service Review 1. Which level of Maslow's hierarchy deals with the need for safety and security? ...................................................................... b. Second level c. Fourth level d. Esteem needs 2. What is considered one of the deadliest sins of customer service? a. Being too friendly b. Making the customer wait without acknowledgment c. Following up too frequently d. Speaking clearly 3. In Maslow's hierarchy.which need must be satisfied before moving to higher levels? a. Social needs b. Esteem needs c. Physiological needs d. Self-actualization 4. Which modern customer service trend is becoming increasingly important? a. Omnichannel support b. Face-to-face only interactions c. Phone-only support d. Limited service hours 5. Which deadly sin involves making assumptions about customer needs? a. Sloth b. Pride c. Greed d. Presumption 6. What is the highest level of Maslow's hierarchy? a. Belongingness b. Safety needs c. Esteem needs d. Self-actualization 7. Which customer service rule emphasizes the importance of first impressions? a. Follow-up consistently b. Greet customers immediately c. Maintain records d. Solve problems quickly
- Ben owns a print shop. Last quarter's income was 8,000, his cost of goods was 650 and his total expenses were 4,300 What are Ben's net income and gross income for the last quarter? 0000 Net income= 3,500 and Gross income= 7,350 Net income= 7,350 and Gross income= 3,050 Net income= 3,050 and Gross income= 7,530 Net income= 3,050 and Gross income= 7,350
- Jean owns a printing company. She had 100 customers at the end of the third quarter,101 customers at the beginning of the third quarter, and five new customers in the third quarter. What is her customer retention rate for the third quarter? 0000 90% 94% 95% 96%
