- Question 2 What is an accounting system? Edit View Insert Format Tools Table
- How do you handle a situation where a guest is lost and needs directions? Point in the general direction and walk away. Give clear and accurate directions, and if necessary, escort them to their destination. Ignore the guest and focus on your tasks. Tell them to ask someone else.
- What is the most important aspect of providing excellent customer service during an event? Being as strict as possible with rules. Being friendly, approachable, and helping guests with their needs. Ignoring customer questions. Giving guests vague answers to avoid conflict.
- How do you maintain a positive attitude during là long and busy shift? Work quickly without interacting with customers. Ignore difficult customers to avoid stress. Stay focused on providing excellent service and take short breaks if possible. Complain to your co -workers to relieve stress.
- How should you handle tips that are left on the table? Keep all tips for yourself. Split tips equally among all servers, regardless of the policy. Follow the restaurant's tipping policy, which may involve tipping out other staff members. Ask the customer if you can keep the tip.
