- How do you handle multiple tables during a busy shift? Focus on one table at a time and ignore the others until you're done. Prioritize tasks, stay organized and check on each table regularly. Spend most of your time at the table with the highest bill. Ask a co-worker to handle some of your tables.
- What should you do if a customer is dissatisfied with their meal? Ignore their complaint and walk away. Offer a discount without checking with your manager. Apologize, offer to replace the meal, and inform the kitchen staff. Argue with the customer about the quality of the food.
- Question 7 of 16 If a customerasis for a document in an accessible format, we just tell them we don't have it. True False
- There is always a fee for a support person. True False
- Accessible customer service includes listening with empathy and respecting the customer's rights. True False
