TRANSCRIPT 11 & }(l) RATINGISICLL USED & ALTERNATE RESPONSES & COMMENTS Amber 23.46: 20 So what ways have you What have you used to cope with your stress in the past? Whats worked for you? & 3 Open-ended question & & & Cl 23.46: 28 Whats worked for me Besides drinking? & & & & Amber 23.46: 30 Yes, besides drinking. what have you used to kind of relax and cope with the stress? & 2 Probing Clanfication & & & Cl 23.46: 40 You know, Ive never considered that. Thars interesting I used to have other hobbies. & Physical attending eye contact, matching client body language as much as possible. showing genuine interest. & & & Cl 23.46: 50 I used to collect like war memorabila and stult and I still have a lot of that shuff around. I havent oug it out in a while. It's just sitting in a case in the doset. & Physical attending 1 Respect genulneness & & & Amber 23.47: 00 That sounds good. & 1 Respect genulneness & & & Cl 23.47: 01 rve been meaning ike for the longest time to like mount them and put them on display. & Physical attending eye contact. malching cliont body language as much as possible. & & &

This transcript appears to be a conversation between Amber and a client (Cl) discussing coping mechanisms for stress. Here's a breakdown of the interaction:<br /><br />1. **Amber's Initial Question**: <br /> - **Rating/Skill Used**: Open-ended question.<br /> - **Purpose**: To explore the client's past coping strategies for stress.<br /><br />2. **Client's Response**:<br /> - The client humorously acknowledges drinking as a coping mechanism but is prompted to think beyond that.<br /><br />3. **Amber's Follow-up**:<br /> - **Rating/Skill Used**: Probing clarification.<br /> - **Purpose**: To encourage the client to consider other methods they've used to relax and cope with stress.<br /><br />4. **Client's Reflection**:<br /> - The client mentions having hobbies in the past, indicating a potential area to explore further.<br /><br />5. **Client's Interest in War Memorabilia**:<br /> - The client shares an interest in collecting war memorabilia, which they haven't engaged with recently.<br /><br />6. **Amber's Acknowledgment**:<br /> - **Rating/Skill Used**: Respect genuineness.<br /> - **Purpose**: To validate the client's interest and encourage them to pursue it.<br /><br />7. **Client's Intention**:<br /> - The client expresses a desire to display their collection, suggesting a possible positive activity to revisit.<br /><br />Overall, the conversation demonstrates effective communication skills such as open-ended questioning, probing for more information, and showing respect and genuine interest in the client's experiences and interests. These techniques can help clients reflect on their past coping strategies and potentially rediscover beneficial activities.